Public wi-fi security pilot survey information


Public wi-fi in Australia



Dr Ian McShane PhD, RMIT University 03 9925 2386
Prof. Denise Meredyth PhD, University of SA 08 8300 4523
Prof. Jason Potts PhD, RMIT University 03 9925 5873
Dr Prateek Goorha PhD, RMIT University 03 9925 1548
Dr Mark Gregory PhD, RMIT University 03 9925 3243
Em. Professor Margaret Jackson PhD, RMIT University 03 9925 0127
Dr Chris Wilson PhD, RMIT University 03 9925 1164
Prof. Catherine Middleton PhD, Ryerson University (416) 979-5000

We invite you to participate in a research project conducted by RMIT University.
Please read this page carefully and be confident that you understand its contents before deciding whether to participate. If you have any questions about the project, please contact Ian McShane:

Who is involved in this research project? Why is it being conducted?
• This research is being undertaken by staff members of RMIT University named above.
• The research is being conducted to help local government and communities better understand the impact of investment in Public WiFi networks.
• The research project has been approved by the RMIT Human Research Ethics Committee

Why have you been approached?
You have been approached to participate in the study on the basis that your relationship with a member of the research team.

What is the project about? What are the questions being addressed?
This project is researching freely available WiFi networks provided by local government authorities and/or community groups in designated public spaces. Recently a number of local authorities and local community groups across Australia have developed Public WiFi networks, either on a permanent or trial basis. We want to research why these government and community organisations have invested in Public WiFi networks, and who uses the networks and how, in order to assess their public value. We also seek to examine established international models of Public WiFi to better understand the impact of long term investment in this form of communication infrastructure.

If I agree to participate, what will I be required to do?
You will be asked to answer a series of questions relating to your use of the internet.

What are the possible risks or disadvantages?
Participants should be aware that the World Wide Web is an insecure public network that gives rise to the potential risk that a user’s transactions are being viewed, intercepted or modified by third parties or that data which the user downloads may contain computer viruses or other defects.

Participation in the survey will involve no other risks outside your normal day-to-day activities. You will not be asked to provide any information of a sensitive nature.

If you are unduly concerned about your responses to any of the questions or if you find participation in the project distressing, you should contact Dr Ian McShane as soon as convenient. Dr Ian McShane will discuss your concerns with you confidentially and suggest appropriate follow-up, if necessary.

What are the benefits associated with participation?
There is no direct benefit to you in participating in the project. However, your participation will help us understand more about the policy and operational aspects of local Public WiFi provision.

What will happen to the information I provide?
This project will use an external site to create, collect and analyse data collected in a survey format. The site we are using is Survey Monkey. If you agree to participate in this survey, the responses you provide to the survey will be stored on a host server that is used by Survey Monkey for no more than seven days. No personal information will be collected in the survey so none will be stored as data.

Any information that you provide can be disclosed only if (1) it is to protect you or others from harm, (2) a court order is produced, or (3) you provide the researchers with written permission.

What are my rights as a participant?
• The right to withdraw from participation at any time without explanation
• The right to request that any recording cease
• The right to have any unprocessed data withdrawn and destroyed, provided it can be reliably identified, and provided that so doing does not increase the risk for the participant.
• The right to have any questions answered at any time.

Whom should I contact if I have any questions?
In the first instance contact Dr Ian McShane on 03 9925 8236 or email

What other issues should I be aware of before deciding whether to participate?
We have identified no other issues that you should be aware of regarding your participation in the project. We are happy to answer any questions you have about your participation or the project.

Yours sincerely,

Ian McShane, Denise Meredyth, Jason Potts, Mark Gregory, Chris Wilson, Prateek Goorha, Margaret Jackson and Catherine Middleton.